Studying customer experience and retention using applied data science and artificial intelligence
- Mendez-Aparicio, M.D.
- Martinez-Ruiz, M.P.
- Izquierdo-Yusta, A.
- Jimenez-Zarco, A.I.
Book:
Handbook of Research on Applied Data Science and Artificial Intelligence in Business and Industry
ISBN: 9781799869856
Year of publication: 2021
Pages: 192-222
Type: Book chapter