SERVICE AND E-SERVICE QUALITY AND SATISFACTION OF STUDENTS FROM THE EUROPEAN HIGHER EDUCATION AREA: A MEASUREMENT SCALE OF QUALITY OF HIGHER EDUCATION FROM A STUDENT'S PERSPECTIVE
- Ortega-Mohedano, J.
- Rodriguez-Conde, M. J.
- Munoz-Gallego, P.
- Chova, LG (coord.)
- Martinez, AL (coord.)
- Torres, IC (coord.)
ISSN: 2340-1095
ISBN: 978-84-09-05948-5
Ano de publicación: 2018
Páxinas: 4129-4137
Congreso: 11th Annual International Conference of Education, Research and Innovation (ICERI)
Tipo: Achega congreso