Consumer expectations of online services in the insurance industry: An exploratory study of drivers and outcomes

  1. Méndez-Aparicio, M.D.
  2. Izquierdo-Yusta, A.
  3. Jiménez-Zarco, A.I.
Zeitschrift:
Frontiers in Psychology

ISSN: 1664-1078

Datum der Publikation: 2017

Ausgabe: 8

Nummer: JUL

Art: Artikel

DOI: 10.3389/FPSYG.2017.01254 GOOGLE SCHOLAR lock_openOpen Access editor