Consumer expectations of online services in the insurance industry: An exploratory study of drivers and outcomes
- Méndez-Aparicio, M.D.
- Izquierdo-Yusta, A.
- Jiménez-Zarco, A.I.
Journal:
Frontiers in Psychology
ISSN: 1664-1078
Year of publication: 2017
Volume: 8
Issue: JUL
Type: Article