The impact of retail store format on the satisfaction-loyalty link: An empirical investigation
- Kamran-Disfani, O.
- Mantrala, M.K.
- Izquierdo-Yusta, A.
- Martínez-Ruiz, M.P.
Journal:
Journal of Business Research
ISSN: 0148-2963
Year of publication: 2017
Volume: 77
Pages: 14-22
Type: Article
